Shipping policy
Shipping Policy (Digital Products)
All products sold on our website are digital downloads.
Digital Delivery
Once your purchase is completed, your digital files will be delivered instantly to the email address provided at checkout. You will receive an email containing a download link that allows you to access your purchased files.
Please ensure that the email address entered during checkout is correct, as delivery is tied to that address.
Download Access & Limits
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Each digital file includes a maximum of five (5) downloads per file
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Download limits are in place to protect our digital products
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If you experience any issues accessing your files or require additional access, please contact us and we will be happy to assist
No Physical Shipping
We do not ship physical products.
All floor plans and related materials are delivered electronically via a secure digital download link.
Delivery Issues
If you do not receive your download email shortly after purchase:
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Check your spam or junk folder
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Confirm the email address used during checkout
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Contact our support team for assistance
We are happy to help ensure you receive your files promptly.
Acceptance of Policy
By completing your purchase, you acknowledge and agree to this Shipping Policy for digital products.
